At EEI-FS, all sales are final. We currently operate under a no refund policy.
However, we understand that issues may arise from time to time. If you encounter a discrepancy or have concerns regarding a transaction, we encourage you to contact us directly.
All refund requests and related issues will be evaluated on a case-by-case basis.
To initiate a review, please email our support team at Orders@EEI-FS.com with your order details and a description of the issue. We are committed to addressing valid concerns in a fair and timely manner.